Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

1. Introduction

Smart Shopping Galaxy Marketplace LLC ("Smart Shopping Galaxy," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us in any way. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, as well as information generated automatically when you use our services:

• Personal Identifiers: Full name, email address, phone number, date of birth
• Transaction Data: Billing address, shipping address, purchase history, order details
• Payment Information: Credit/debit card numbers and financial information (processed securely via PCI-DSS compliant third-party processors; we do not store raw card data)
• Account Credentials: Username, encrypted password, account preferences
• Technical Data: IP address, browser type and version, device identifiers, operating system, referral URLs, time zone settings
• Usage Data: Pages visited, products viewed, search queries, time spent on pages, click patterns
• Cookies & Tracking: Session cookies, persistent cookies, pixel tags, and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process, fulfill, and manage your orders and returns
• To create and manage your customer account
• To send transactional communications (order confirmations, shipping updates, receipts)
• To send marketing communications and promotional offers (with your consent, and you may opt out at any time)
• To personalize your shopping experience and product recommendations
• To prevent fraud, unauthorized transactions, and other illegal activities
• To analyze and improve our website, products, and services
• To comply with applicable laws, regulations, and legal processes
• To respond to customer service requests, questions, and disputes

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: Payment processors (Stripe, PayPal), shipping carriers, email service providers, and analytics platforms — only as necessary to provide their services
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets
• Legal Requirements: When required by law, court order, or governmental authority, or to protect the rights, safety, and property of Smart Shopping Galaxy, its users, or others
• Consent: With your explicit permission for any other purpose

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content. You can control cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website. We use the following types of cookies:

• Strictly Necessary: Required for the website to function (cart, login sessions)
• Analytics: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing: Used to deliver relevant advertisements (requires your consent)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. Purchase records are retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account and associated data at any time, subject to legal retention requirements.

7. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data in transit, encrypted storage of sensitive data, regular security audits and vulnerability assessments, access controls limiting staff access to personal data on a need-to-know basis, and PCI-DSS compliance for all payment processing. However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Opt-Out: Unsubscribe from marketing emails at any time via the link in any email
• Data Portability: Request your data in a machine-readable format
• Do Not Sell: California residents may opt out of the sale of personal information (we do not sell data)

To exercise these rights, contact us at info@smartshoppinggalaxy.info.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website and, where appropriate, via email. Your continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests:
Smart Shopping Galaxy Marketplace,
Email: info@smartshoppinggalaxy.info | Phone: 9301103314

Terms & Conditions

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

1. Acceptance of Terms

By accessing or using the Smart Shopping Galaxy website ("Site") and services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services. These Terms apply to all visitors, users, and customers of Smart Shopping Galaxy.

2. Eligibility & Account Registration

You must be at least 18 years of age to create an account and make purchases on our platform. By registering, you represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at info@smartshoppinggalaxy.info of any unauthorized account use.

3. Products & Pricing

• All product descriptions, images, and pricing are subject to change without notice
• We reserve the right to correct any errors in product descriptions or pricing and to cancel orders placed at incorrect prices
• Prices are displayed in US Dollars (USD) and are exclusive of applicable taxes and shipping costs unless stated otherwise
• Product availability is not guaranteed; items may sell out or be discontinued at any time

4. Order Placement & Confirmation

Placing an order constitutes an offer to purchase. Your order is confirmed when you receive an order confirmation email. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, suspected fraud, or payment issues. If your order is cancelled after payment, a full refund will be issued.

5. Payment Terms

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods as displayed at checkout. All payments are processed securely through PCI-DSS certified processors. By submitting payment, you authorize Smart Shopping Galaxy to charge the specified amount. Sales tax will be applied in accordance with applicable state and local laws.

6. Shipping & Delivery

• We ship to addresses within the United States. International shipping availability varies by product
• Estimated delivery times are provided at checkout and are not guaranteed
• Risk of loss and title for products pass to you upon delivery to the carrier
• Smart Shopping Galaxy is not responsible for delays caused by carriers, weather, or circumstances beyond our control
• Shipping costs are calculated at checkout based on weight, dimensions, and destination

7. Returns, Refunds & Exchanges

We want you to be satisfied with every purchase. Our return policy is as follows:

• Standard Products: Returns accepted within 30 days of delivery for items in original, unused condition with original packaging
• Defective or Damaged Items: Contact us within 7 days of delivery for a replacement or full refund
• Non-Returnable Items: Digital products, gift cards, downloadable software, opened personal care or consumable products, and customized/personalized items are final sale
• Memberships & Subscriptions: May be cancelled per subscription terms; pro-rated refunds are not typically issued for partial periods
• Refunds are processed to the original payment method within 5–10 business days of receiving the return
• Return shipping costs are the customer's responsibility unless the item is defective or we made an error

8. Memberships & Subscriptions

Subscription-based products automatically renew at the applicable rate unless cancelled. You may cancel your subscription at any time before the next billing date through your account settings or by contacting support. Cancellations take effect at the end of the current billing period. We reserve the right to change subscription pricing with 30 days' notice.

9. Intellectual Property

All content on this Site — including text, graphics, logos, images, product descriptions, and software — is the property of Smart Shopping Galaxy or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our written permission.

10. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Using the Site for any unlawful purpose or in violation of any regulations
• Attempting to gain unauthorized access to any part of our systems or databases
• Posting or transmitting any fraudulent, misleading, or harmful content
• Scraping, crawling, or using bots to collect data from the Site
• Circumventing security features or attempting to reverse-engineer our software
• Engaging in fraudulent purchases, chargebacks, or payment disputes in bad faith

11. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. Smart Shopping Galaxy DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or harmful components.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Smart Shopping Galaxy SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES. Our total liability to you for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Smart Shopping Galaxy and its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.

14. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in San Francisco, California under JAMS Arbitration Rules. You waive any right to participate in a class action lawsuit.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Site after changes constitutes acceptance. We will notify registered users of material changes via email.

16. Contact Information

For questions regarding these Terms:
Smart Shopping Galaxy
Email: info@smartshoppinggalaxy.info | Phone: 9301103314